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3. I have never gave an account to another person. How does that work?

November 29 2017

We need an access to your account. You have to give us login, password and code of Battle.net authenticator (in case it is attached).
We never ask for secret answers or something that can give full access to your account;
Keep in mind, that Blizzard tracks any attempt to log in from a new device (or from another place).

You will receive a letter from Blizzard with code. You need to give us this code.
That is quite simple procedure and it won’t take long.
Do not log on after you change the password. If you do, we could not log on with new password. You will have to repeat this procedure again. If you need to do it for some reason, inform us about that.
If you have the authenticator, you have to pass us the code or press “Yes” before the service  begins. Make sure you have deactivated the requirement to enter the code each time you log in game.

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